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CHARACTERISTICS:
SPECIFICATIONS:
PACKAGE:
✓ Not satisfied? We offer a solution! - We stand behind our products 100% and therefore offer a suitable solution for every problem! You can return the product 30 days after receipt (this applies to hygiene products if they have not been used).
✓ Contact us - We help you make the right choice. Our customer service is available 24 hours
✓ Free shipping - Because we find it important to keep costs as low as possible for you, we always offer free shipping.
😍 | 100% Satisfaction Guarantee: We stand 100% behind our products and offer a suitable solution for any problem. If you're not satisfied with your purchase, we will provide a full refund within 30 days of receiving the product.
📲 | All orders are shipped with tracking, which you will receive via email
💳 | Secure Payments: We offer secure payment options so you can shop with peace of mind with your own bank.
🚚 | Free Shipping: We offer free shipping on all orders over €29.99
👩💼 | 24/7 Excellent Customer Service: Our dedicated customer service team is always ready to answer your questions.
🤝 | Join over 80k+ satisfied customers who have shopped with us.
About Shipping:
We offer Free Shipping on orders over 29.99 for all customers.
If the order amount is less than 29.99, there will be a shipping fee of 4.99 based on the actual order weight. Please contact our online customer service for more information on shipping costs.
Delivery Time:
Usually we will arrange delivery within 48 hours after placing the order, and it will arrive within 3-7 working days. Estimated delivery time will depend on the courier and usually will not be longer than 14days.
Within 30 days of receiving the goods, if the product has any quality problems, you can apply for a refund without conditions.
You may return most new, unopened items within 30 days of delivery for a full refund. The customer have to pay the return shipping costs if the return..
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 14 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Please note that once an order has been packaged or shipped, it cannot be canceled.
Please contact us so we can update your email address.
We accept all major credit cards (VISA, MasterCard, AMEX) and iDEAL, PayPal payments. We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.
When you place online orders with your credit card, all your information is entered on a secure SSL web page. Your information is then SSL encrypted and sent directly to our credit card provider's network, where your card and transaction are authorized and approved. Your credit card information is not stored on our servers.
We will email you the tracking information once your order has been shipped. Usually, you will receive the tracking number a day after we have shipped your order. You can track your order here.
Promotional and discount codes cannot be combined with other promotions and discounts unless otherwise stated.
If anything is missing from your order, please contact us immediately.
All orders are handled and shipped from our warehouse in Asia. Please allow extra time for order processing during holidays and sale seasons.
If you are not satisfied with your purchase and want to return an item, please contact us within 30 days of receiving your order. Provide your order number and the reason for your return. Our customer service team will review the return request and provide further instructions if the return is approved.
The processing of returns can take up to 14 working days from the day we receive your return. We will send you an email to confirm once your return has been processed.
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